Consul
Replace WhatsApp, spreadsheets, and scattered document follow-ups with one visa workflow
- See missing documents and file status in one place
- Collect traveller documents without account creation
- Keep every application moving in one shared workflow
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Everything your visa agency needs to run visa operations in one system
Bring document collection, application tracking, and team visibility into one workflow instead of splitting work across WhatsApp, spreadsheets, and shared drives.
Application Tracking
See what is missing, who owns the file, and what happens next from one shared timeline.
Document Collection
Send each traveller a secure portal link to upload required documents, then track missing files and upload progress without email back-and-forth.
AI-Assisted Pre-check
Flag potentially missing, expired, or inconsistent documents before consultant review. The consultant still makes the final decision.
Workflow Stages
Move each application through clear stages instead of managing status in chat threads and spreadsheets.
Traveller Portal
Give travellers a code-protected portal to upload documents, fill forms, and follow their case in a mobile-friendly experience that can reflect your agency brand.
Team Collaboration
Keep notes, ownership, and handoffs in one place so the team never has to guess who owns the file.
Why Switch?
Consul vs WhatsApp + Excel + Drive
| Consul | WhatsApp + Excel + Drive | |
|---|---|---|
| Document collection | Travellers upload to a secure portal with a checklist. The agency sees progress in real time. | Documents arrive across WhatsApp messages, emails, and shared folders with no central view. |
| Traveller access | One secure link — no account, no app install. Mobile-friendly portal branded to the agency. | Travellers send files through whatever channel is convenient, with no structured process. |
| Missing-document visibility | Dashboard shows exactly which documents are missing per application, updated live. | Staff must manually cross-check chat threads and spreadsheets to find gaps. |
| Team handoff and ownership | Every application has an assigned consultant, status history, and internal notes in one place. | Ownership lives in people's heads. Handoffs rely on forwarded messages or verbal updates. |
| Repeatable process | Configurable checklists and workflow stages ensure every application follows the same steps. | Each consultant runs their own process. Quality depends on individual discipline. |
How It Works
Move every visa case through one repeatable workflow
From case opening to document delivery, Consul keeps the agency dashboard and traveller portal connected around the same application.
- Step 1
Open the case and prepare the checklist
Create the application, assign the consultant, and set the required form fields and document list for the traveller.
Create the application, assign the consultant, and set the required form fields and document list for the traveller.
- Step 2
Share the traveller portal
Send a secure portal link so the traveller can complete the form, upload documents, and return to the same case without fragmented follow-ups.
Send a secure portal link so the traveller can complete the form, upload documents, and return to the same case without fragmented follow-ups.
- Step 3
Review documents and move the case forward
See uploads, notes, and status in one place, then move the case from pending documents to consultant review and submission.
See uploads, notes, and status in one place, then move the case from pending documents to consultant review and submission.
FAQ
Common questions about Consul
Visa agency software is a purpose-built platform that helps immigration consultants and visa agencies manage applications, collect required documents from applicants, and track the progress of every file in one shared system — replacing manual workflows spread across WhatsApp, spreadsheets, and shared drives.
Consul generates a secure portal link for each application case. The traveller clicks the link, completes the required form steps, and uploads documents directly — no account creation required. The agency sees all uploads and form progress in real time from the agency dashboard.
No. Travellers access their portal through a unique secure link. They can complete forms, upload required documents, and check application status without signing up or installing anything on their device.
Agencies can collect any document the application requires — passports, bank statements, travel insurance, hotel confirmations, employment letters, and more. Each application has a configurable document checklist that the traveller works through in the portal.
WhatsApp and spreadsheets scatter case information across separate conversations and files. Consul gives every application a single timeline with assigned consultant, document status, case notes, and traveller communication in one place — so nothing gets lost between chat threads or spreadsheet tabs.
Consul works for any application type that requires document collection and case tracking — Schengen visas, student visas, work permits, and country-specific applications. Agencies configure the document checklist for each case type.
The AI pre-check helps flag documents that may be missing, expired, or inconsistent before consultant review. Final judgment and approval still stay with your team.
Ready to turn visa chaos into a clear workflow?
If applications live in spreadsheets and document follow-ups happen in WhatsApp, we can walk you through how Consul brings that work into one workflow.